Legal
Privacy Policy
At HOXOBIL, your privacy is not a checkbox — it's a commitment. This policy explains what data we collect, why we collect it, and how we protect it.
1. Who We Are
HOXOBIL is a premium print-on-demand streetwear brand based in Nigeria. We operate this website and process orders through Printful, our fulfillment partner. For privacy queries, contact us at help.hoxobil@gmail.com.
2. Information We Collect
- Account data — name, email address, and password when you register.
- Order data — shipping address, phone number, and purchase history when you place an order.
- Payment data — payment is processed by Flutterwave. We never store your card details.
- Usage data — pages visited, browser type, and IP address collected automatically via server logs.
- Session data — currency preference and cart contents stored in cookies.
3. How We Use Your Information
- To process and fulfill your orders via Printful.
- To send order confirmation and shipping updates.
- To respond to your support requests.
- To improve our website and product offerings.
- To comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Third-Party Services
We share data with the following trusted partners only as necessary to operate:
- Printful — receives your name and shipping address to fulfill orders.
- Flutterwave — processes payments securely. Subject to their own privacy policy.
5. Cookies
We use essential cookies for cart sessions and currency preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some features may not work correctly.
6. Data Retention
We retain your order and account data for up to 5 years for legal and accounting purposes. You may request deletion of your account at any time by emailing help.hoxobil@gmail.com.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise any of these rights, email us at help.hoxobil@gmail.com and we will respond within 14 days.
8. Security
We use HTTPS encryption and industry-standard practices to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website. Continued use of HOXOBIL after changes constitutes acceptance.
10. Contact
Questions about this policy? Reach us at help.hoxobil@gmail.com.